Specified Commercial Transactions Act Disclosure

Pursuant to Article 11 of the Japanese Act on Specified Commercial Transactions, SimoAI (惜墨AI) discloses the following information regarding its sales.

Seller

SimoAI (Sole Proprietor)

Operations Manager

張宁

Address

Disclosed without delay upon request. Please send your request to the email address below.

Phone Number

Disclosed without delay upon request. Please send your request to the email address below.

Email Address

ysimo0504@gmail.com

Support Hours

Weekdays 10:00 - 18:00 (Japan Standard Time / JST). Closed on weekends, public holidays, and the year-end / New Year period.

Website URL

https://dev.simoedu.com

Sales Price

Tax-inclusive prices are displayed on each product's purchase page.
See the pricing page

Additional Fees

Internet connection fees, packet communication charges, and similar costs are the user's responsibility.
Foreign currency handling fees charged by your card issuer due to exchange rate fluctuations may also apply.

Payment Methods

Credit card payments (processed via Stripe, Inc.). Visa, Mastercard, JCB, American Express, and Diners Club are accepted.

Payment Timing

Charged immediately upon completion of the order.

Delivery Timing

Credits are added to the user account immediately after payment is completed. They are usually reflected within a few seconds.

Delivery Method

By logging into your account on this Service, you can use the purchased credits and the features of this Service. There is no physical product shipment.

Returns, Exchanges, and Cancellations

Due to the nature of digital content, we do not accept returns, exchanges, or cancellations for reasons attributable to the user. Refunds are issued only in exceptional cases such as duplicate charges, credits not delivered, or major service outages. For details, please see our Refund Policy.

System Requirements

The latest versions of major browsers (Google Chrome, Safari, Microsoft Edge, Firefox) are recommended.
JavaScript and cookies must be enabled for some features.

Terms of Service

Terms of Service

Privacy Policy

Privacy Policy

This disclosure is provided in accordance with the Japanese Act on Specified Commercial Transactions. The Japanese version shall be the authoritative text.