Privacy Policy

SimoAI ("we", "us", or "our") handles personal information of users of the Service "SimoAI / 惜墨AI" (the "Service") in accordance with this Privacy Policy (the "Policy").

The English version is provided for convenience. In the event of any discrepancy with the Japanese version, the Japanese version shall prevail.

Article 1 (Information We Collect)

We collect the following information to provide the Service:

• Account information: email address, password (stored hashed), display name, language preference.
• Payment information: All payments are processed by Stripe, Inc. Sensitive payment information such as credit card numbers and CVCs never touches our servers and is processed directly by Stripe. We only receive payment confirmations, transaction IDs, and amount metadata.
• User-generated content: statements of purpose, research plans, consultation history, uploaded resumes and transcripts created within the Service.
• Usage logs: access timestamps, IP addresses, device and browser information, and credit consumption records.

Article 2 (Purpose of Use)

The information collected is used only for the following purposes:

• Providing and operating the Service; user authentication;
• Analyzing usage and improving the Service;
• Billing, payment processing, and receipt issuance;
• Responding to inquiries;
• Handling abuse and violations of the Terms of Service;
• Delivering important notifications.

Article 3 (Third-Party Sharing and Sub-processors)

We do not sell or share personal information with third parties without user consent. However, the Service relies on the following sub-processors, each governed by its own privacy policy:

• Stripe, Inc. (USA) — payment processing.
• Supabase, Inc. (USA) — database (PostgreSQL) and storage.
• Vercel, Inc. (USA) — web hosting and edge network.
• Cloudflare R2 (USA) — storage for user-uploaded files such as resumes and transcripts.
• LangGenius, Inc. (Dify) — AI workflow execution. User input is sent to AI models as prompts.
• Resend (USA) — transactional email delivery (verification, receipts, etc.).

We may disclose personal information in response to lawful requests or when required to comply with applicable law.

Article 4 (Data Sent to AI Models)

The Service uses large language models (LLMs) for features such as document generation. User input and necessary context are transmitted to AI providers' servers. Whether AI providers may reuse this data for training is subject to our contracts with the selected providers. We endeavor to select the "no-training" option whenever possible.

Article 5 (Cookies and Storage)

The Service uses cookies and local storage for session management and usability, including authentication tokens, language preferences, and referral codes. Users may disable these through browser settings, but some features may not function properly.

We do not use tracking ads or third-party advertising cookies.

Article 6 (Data Retention and Location)

• Account information and user-generated content are retained while the account is active and will be deleted within a reasonable period upon deletion request.
• Payment-related logs may be retained for up to seven years due to tax requirements.
• Data is primarily stored in data centers in the United States and Japan.

Article 7 (Your Rights)

Users have the following rights regarding their personal information:

• The right to request disclosure of their information;
• The right to request correction of inaccurate information;
• The right to request deletion (except where we are legally required to retain data);
• The right to request suspension of use;
• The right to receive data in a portable format.

To exercise these rights, please contact ysimo0504@gmail.com. We will respond within a reasonable period after verifying your identity.

Article 8 (Minors)

The Service is not intended for users under the age of 13. Users aged 13 to 17 must use the Service with parental or guardian consent.

Article 9 (Changes to This Policy)

We may update this Policy without prior notice in response to legal changes or changes to the Service. The updated Policy takes effect once posted on this page.

Article 10 (Contact)

For inquiries regarding this Policy, please contact ysimo0504@gmail.com.

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